> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.bigcommand.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Uploading a video

![](https://storage.crisp.chat/users/helpdesk/website/4c4f1460c470d400/a1d7c61a-466e-4a7f-b969-65eb60_nk0av7.gif)

To upload a new video to your account:

1. Open the project you want to upload the video or audio files to

2. On the top righthand corner, locate and click the **Upload Video** button

3. In the modal window that appears, choose whether you want to enable **Multi-DRM & AES Encryption Security** to protect the video from unauthorized download and distribution. Click on an option to continue

4. In the video upload page, drag and drop your videos in the provided area or click **browse** to open your computer's file browser to select a video.

To upload multiple videos at once, you can select the videos from your computer, then drag and drop them in the video upload area. 

The following video formats are supported: **mkv, mov, mp4, webm, avi, wmv**

5. After the video(s) has been added, click the **Upload** button to start uploading.

Depending on the size of the video, the upload can take several minutes to complete

6. After the video upload is complete, the video transcoding process begins. Depending on the size of the video, this can take several minutes. After the transcoding process is complete, the video is now ready to be viewed and shared

Click the **Done** button to navigate back to the Project page. 

  

Choose files or drag and drop files