Articles on: Podcasts, Playlists, Linear Stream & Media Libraries

[ERROR] My Video/Audio File Fails to Save Inside Podcast

This is a common error you are likely to encounter when trying to save your video/ audio files inside your podcast ( see screenshot below


Do not panic, there is a simple way to resolve this issue.
All you have to do is read the information written inside the red box

There are two ways to fix this error

Remove the media
Update the meta information

To remove the media, hover around the top left side of the box



And if you choose to update the information, here is what you'll do(see below)

Click on the file name you just added and follow the steps in the red ink above


After, you've clicked on the file name, it will redirect you to the video,
Here, you have to click on the three dots and edit meta information.



Note; Always remember to save the changes
After saving the information, go back to the podcast and add the media.


So quick and easy!

Updated on: 24/07/2024

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