How to upgrade/downgrade your subscription plans
Changing subscription plans (upgrading and downgrading) in Adilo is very easy
You'll be able to do this at the bottom of Settings > Subscriptions & Billing page (https://adilo.bigcommand.io/settings/billing)
Step 1: scroll to the bottom of the page and click the "Change Subscription" button
![](https://storage.crisp.chat/users/helpdesk/website/606e360320241800/91cac768-21c3-4024-adbe-70fb8b_7mupbg.png)
Step 2: after click it, it will bring you to a new page where you can select the plan you want to upgrade or downgrade to
![](https://storage.crisp.chat/users/helpdesk/website/d301fffdacbca800/ba250b00-d4d0-4906-a16f-c48b82_meeo07.png)
Step 3: after selecting a new plan, a modal window like seen below will appear, all you need to do it confirm payment method, authorize and that's it.
![](https://storage.crisp.chat/users/helpdesk/website/ad2aecd75e15d000/1999560d-77ad-46c2-b0d7-aeb6c8_jkd7cy.png)
NOTE: if you're upgrading from Free Forever plan to a paid, you must first add a payment method.
Choose files or drag and drop files
You'll be able to do this at the bottom of Settings > Subscriptions & Billing page (https://adilo.bigcommand.io/settings/billing)
Step 1: scroll to the bottom of the page and click the "Change Subscription" button
![](https://storage.crisp.chat/users/helpdesk/website/606e360320241800/91cac768-21c3-4024-adbe-70fb8b_7mupbg.png)
Step 2: after click it, it will bring you to a new page where you can select the plan you want to upgrade or downgrade to
![](https://storage.crisp.chat/users/helpdesk/website/d301fffdacbca800/ba250b00-d4d0-4906-a16f-c48b82_meeo07.png)
Step 3: after selecting a new plan, a modal window like seen below will appear, all you need to do it confirm payment method, authorize and that's it.
![](https://storage.crisp.chat/users/helpdesk/website/ad2aecd75e15d000/1999560d-77ad-46c2-b0d7-aeb6c8_jkd7cy.png)
NOTE: if you're upgrading from Free Forever plan to a paid, you must first add a payment method.
Choose files or drag and drop files
Updated on: 15/08/2021
Thank you!