Articles on: Frequently Asked Questions & Troubleshooting

My video is failing to upload (response code: 400)

If you're attempting to upload video and you get this error or similar.

> > tus: unexpected response while creating upload, originated from request (method: POST, url:, response code: 400, response text: , request id: n/a)

Don't panic!

It simply means you have special characters in your video name that is not accepted by our video platform.

Simply remove any special charact in your video file name and re-upload the video.

Choose files or drag and drop files

Updated on: 15/08/2021

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