Articles on: Frequently Asked Questions & Troubleshooting

My video is not playing, shows "Content is Restricted" - common errors and fixes

Are you seeing "Content is Restricted" error on your video and you're confused... you don't know what to do?

Don't panic!

This is a simple error and we'll help you fix it right away.

This usually happens when you're tinkering with the domain protection settings in video privacy.

99% of the time, the problem is you entered the wrong domain name.

Scenario 1: Use Caps in your domain name

Scenario 2: Using https or http in your domain name

Scenario 3: Adding paths and folders in your domain name

In each of these 3 scenarios, you're going to get a video error.

Our platform only accepts domains and subdomains without paths, capital letters or protocols

So the only correct way would be this 

Fix that and your video will begin streaming on the allowed domains.

Choose files or drag and drop files

Updated on: 15/08/2021

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